xbajee App Privacy Policy
On this page, how long data is kept is shown; xbajee App data protection, cookies, and user rights are clearly written.
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Who keeps data, how long
Latest update: July 2026. The key point of this policy is that only the data required is kept; Dhaka users can match using bKash, Nagad, and Rocket.
If you use the xbajee App, account, transactions, and session data are kept with lasting limits, keeping records clear and preventing data buildup.
Data retention period
Data type
See time and reason below
Account information
24 months after account closure for identity and security verification.
Transaction records
Kept for up to 36 months for reconciliation, disputes, and support.
Usage logs
From 90 days to 12 months for security, error detection, and session analysis.
Cookie data
Most are deleted within 30 days to remember preferences and keep the login easy.
Support chat
Previous complaints and responses are kept for up to 18 months for reference.
Why account information is needed
In xbajee Login, name, phone number, and security settings are stored to reopen your account, verify identity, and detect unauthorized access.
You may update many parts of your profile, but some basic records stay up to 24 months, because that helps future verifications.
Security verification tasks
If unusual logins occur from the same number, a warning is sent; many Dhaka users can keep old sessions after changing devices.
How transaction data is kept
Transaction summaries, times, and reference numbers are kept in separate bKash, Nagad, and Rocket-based records for easier reconciliation.
This data may be kept for up to 36 months; in case of any issues, the support team can respond quickly by reviewing history.
Usage data and cookies
Which pages you spend more time on in the xbajee App is also shown briefly, so loading, language, and session behavior are improved.
Login remembered with cookies, preferences saved, and site performance measured; if you close cookies, the main account view remains accessible, but some features may reduce.
Consider mobile use in Bangladesh
Many users access on 3G or weak networks, so session data is kept light, and unnecessary refreshes are reduced.
What remains after account closure
Even after account closure, some records are not deleted immediately for security, legal purposes, and dispute resolution; limited data may be kept separately.
Usually identity-related parts are kept for 24 months, and transaction summaries for up to 36 months; after that they are gradually removed if no longer needed.
xbajee Contact Support
What are your rights
You can view, correct, or restrict your data, and you can object to data processing if it falls outside security or record retention.
Write on the support contact page; including your account ID speeds things up, and even if sent from Dhaka you will receive the same answer.
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